1. How do I cancel my membership?
We are sorry to hear that you wish to cancel your membership. To cancel your membership, please go to your billing status page and follow the instructions.
2. How can I confirm that my membership has been canceled?
You will receive an email confirming that you have deleted your membership.
3. Why did I not receive a confirmation email when I canceled my membership?
Many email providers can mistake automated emails for spam. Please make sure that the confirmation email is not in your spam/junk folder. Also, please ensure that you are using the email account that was used to open your Xphonia account. If you are unable to find the confirmation email, please contact support@xphonia.com and one of our customer support staff will assist you.
4. How often am I charged for my membership
That depends on the membership you purchased.

If you purchased the three month membership: You will be charged every three months.
If you purchased the 12 month membership:
You will only be charged when you manually purchase another yearly membership.
5. Which name will appear next to the charge on my credit card statement?
Xphonia.com
6. Why am I still being charged after I canceled my membership?
Please go to your billing status page for more information regarding your membership.
You can also email support@xphonia.com to contact a customer service representative.
7. My credit card has expired, but I have an active membership!
Please contact support@xphonia.com for assistance.
8. In which countries can you use Xphonia?
Xphonia is available in every country in the world.
9. Which devices does Xphonia work with?
Xphonia is currently compatible with the iPhone, iPod Touch, Android G1, BlackBerry Bold, BlackBerry Curve, BlackBerry Storm and BlackBerry Pearl.
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